Cookie policy

Kind User, please read the following general information:

What are cookies?

Cookies are small text strings stored on your computer when you visit certain pages on the internet. To order products on, cookies must be enabled. If you do not wish to accept cookies, you can still browse the site and use it for research purposes. In most browsers, cookies are enabled, below you will find the information necessary to change the cookie settings on your browser. Cookies are not harmful to your device. In the cookies we generate, we do not store personally identifiable information such as credit card details, but we use encrypted information collected by them to improve your stay on the site. For example, they are useful to identify and resolve errors, or to determine relevant related products to show the visitor while browsing. We provide this information to you as part of our efforts to comply with recent legislation, and to ensure our honesty and transparency regarding your privacy when using our website. We are working on further improvements regarding the privacy and cookies issues related to the site. You can find more information about cookies at and Cookies can perform various functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and in general can improve your stay. reserves the right to use cookies, with the consent of the User where applicable law or regulations so establish, to facilitate navigation on this site and personalize the information that will appear. also reserves the right to use similar systems to collect information about Users of the site, such as IP address, type of Internet browser and operating system used and/or web pages visited by a user, for statistical or security purposes. may collect this information to track the use of the site and improve certain aspects of it. Below is a brief illustration of how uses cookies and similar tools.

Navigation Cookies

These cookies are essential to enable you to move around the site and to use its features, such as accessing restricted areas of the website. Without these cookies the requested services, such as shopping cart or e-billing, cannot be provided. Strictly necessary cookies are used to store a unique identifier in order to manage and identify the User as unique compared to other users who are visiting the site at that time, so as to provide the user with a consistent and accurate service. Some examples include:
  • The memory of previous actions (e.g. text entered) while browsing back to a page in the same session;
  • Managing and passing security tokens to different services within a website to identify the status of the visitor (for example, registered or unregistered);
  • Maintenance of tokens for the implementation of restricted areas of the website;
  • Routing customers to specific versions/applications of a service, as may be necessary during a technical migration.

Performance cookies

These cookies may be from or partners, session or persistent, their use is limited to performance and improvement of the website. These cookies collect information about how a visitor uses the site, such as the pages visited. These cookies do not collect information that can identify you. All information collected by these cookies is aggregated anonymously and is only used to improve the functionality of the site. Some examples include:
  • Web Analytics, the data collected is limited solely to the operator's use of the website to manage the performance and structure of the site. These cookies may be third party cookies, but the information will only be used by those responsible for publishing the website visited;
  • Tracking of affiliates by partners of - the cookies are introduced by the Partners and used by them exclusively to know whether a user from another site has made a purchase of a product or service on;
  • Error Management - Measurement of errors that occur on the site, this function will usually support service improvement or complaint management and will generally be closely related to web analytics;
  • Testing different page structures on the site - Testing for variations in structure, usually using A/B or multivariable tests, to ensure that a consistent look and feel for the site user is maintained in current and subsequent sessions.

  • Functional Cookies

    These cookies may be from or partners, session duration or persistent. These cookies usually result from an action of the user, but can also be implemented in the provision of a service not explicitly requested but offered to the user. They can also be used to prevent the user from being offered a service previously offered and refused again. Furthermore, these cookies allow the site to remember the user's choices (such as user name, language, country of origin, etc.). The information collected by these cookies is anonymous and cannot track the user's behaviour on other sites. Some examples include:
    • remember the settings that a user has applied to a website such as layout, font size, preferences, color, etc.;
    • remember a choice so that a questionnaire is no longer required;
    • detect if a service has already been offered, such as offering a tutorial for subsequent visits to the website;
    • Provide information so that an optional service such as offering a live chat session can work;
    • Fulfillment of a user request such as submission of a comment.

    Third party cookies for marketing/retargeting

    These cookies are used by's partners in order to present you with banner ads from when you are on other sites, showing you the latest products you have viewed on
    While you browse, these cookies are also used to show you products that may be of interest to you or similar to those you have previously viewed, based on your browsing history. The use of these cookies does not imply the processing of personal data, but may allow you to connect to your computer or other devices and track the data saved: these cookies connect to the browser installed on your computer or other devices used while browsing our site.

    How can I disable cookies?

    Most browsers accept cookies automatically, but you can also choose not to accept them. We recommend that you do not disable this feature, as this may prevent you from moving freely from one page to another and enjoying all the features of the site.
    If you do not want your computer to receive and store cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Safari etc.). In any case, please note that certain parts of our Site can only be used to their full extent if your browser accepts cookies; otherwise, you will not be able to add products to your shopping cart and purchase them (for example). Consequently, your choice to remove and not accept cookies may adversely affect your stay on our Site. If you wish to change the settings of your cookies by entering the settings of the various browsers, below are brief instructions on how to do so in the four most popular browsers:
    Microsoft Internet explorer:
    • Click the 'Tools' icon in the top right corner and select 'Internet Options'.
    • In the pop up window select 'Privacy'. Here you can adjust the settings of your cookies.
    Google chrome
    • Click the wrench in the top right corner and select 'Settings'.
    • Now select 'Show advanced settings' ('Under the hood') and change the 'Privacy' settings.
    Mozilla firefox
    • From the drop-down menu in the top left corner select 'Options'.
    • In the pop up window select 'Privacy'. Here you can adjust the settings of your cookies.
    • From the drop-down menu in the top right corner select 'Preferences'.
    • Select 'Security' and here you can adjust the settings for your cookies.
    To learn more about cookies and how to manage or disable third party cookies or marketing/retargeting cookies, please visit . To disable analytical cookies and to prevent Google Analytics from collecting data about your browsing, you can download the Google Analytics Deactivation Browser Add-on: